Privacy Policy

Information we process

Links and download requests

When you submit a URL, we process the URL and related request data to locate available media, retrieve information from the source platform, and provide the requested result. A submitted URL may itself contain identifiers or other information associated with you or another person.

Technical information

Our servers, security providers, content delivery network, and hosting providers may automatically process technical information such as your IP address, browser and device type, operating system, requested pages, referral information, language, approximate request time, and diagnostic or security events.

Communications

If you contact us, we may process your name, email address, the contents of your message, attachments, and any other information you choose to provide.

Cookies, local storage, and similar technologies

The Service may use technologies that are necessary for operation, security, preferences, or performance. If optional analytics or advertising tools are introduced, we will provide any notice or consent controls required by applicable law and update this policy with material information about those tools.

How we use information

We may use information to:

• Provide, maintain, and improve the downloader and related features.
• Process submitted links and return requested media information.
• Diagnose errors, monitor performance, and prevent abuse.
• Protect the Service, users, source platforms, and third parties.
• Respond to support, privacy, copyright, and legal requests.
• Comply with legal obligations and enforce our Terms of Service.

Legal bases

Where applicable law requires a legal basis, we process information as necessary to provide the Service you request, to pursue legitimate interests such as securing and improving the Service, to comply with legal obligations, or with your consent. Where processing is based on consent, you may withdraw that consent at any time, without affecting processing that occurred before withdrawal.

Temporary processing and retention

The Service is designed to process download requests on demand rather than operate as permanent media storage. Submitted URLs, retrieved metadata, temporary files, caches, and generated results may nevertheless remain for a limited period when reasonably necessary to complete a request, improve performance, prevent abuse, investigate failures, or comply with law.

We retain other information only for as long as reasonably necessary for the purposes described in this policy. Retention periods may depend on the type of information, security requirements, legal obligations, dispute resolution, and whether the information can be safely deleted or anonymized.

How information may be shared

We may share information with:

• Hosting, content delivery, security, infrastructure, and technical service providers that process information on our behalf.
• Source platforms and related services when necessary to process the URL or request you submit.
• Authorities, courts, rights holders, or other parties when required by law or reasonably necessary to protect rights, safety, and security.
• A successor or participant in a merger, financing, reorganization, sale of assets, or similar business transaction, subject to appropriate safeguards.

We do not sell personal information for money.

Third-party platforms

The Service processes links associated with third-party websites and platforms. Those parties operate independently and have their own terms and privacy practices. This policy does not govern information processed directly by a third-party platform, including information processed when you visit or sign in to that platform.

International processing

The Service and its providers may process information in countries other than the country where you live. Where required, we use recognized legal mechanisms and appropriate safeguards for international transfers of personal information.

Security

We use reasonable technical and organizational measures intended to protect information against unauthorized access, loss, misuse, or alteration. No internet transmission or storage system can be guaranteed to be completely secure, so you should avoid submitting confidential or sensitive URLs unless necessary and authorized.

Your privacy rights

Depending on where you live, you may have rights to request access, correction, deletion, restriction, portability, or objection regarding your personal information. You may also have the right to withdraw consent or complain to a data protection authority. These rights may be subject to legal exceptions.

To submit a request, visit our Contact page. We may need to verify your identity before acting on the request.

Children's privacy

The Service is not directed to children below the minimum age required to consent to online services in their jurisdiction. If you believe a child has provided personal information through the Service, contact us so that we can evaluate and address the request.

Changes to this policy

We may update this Privacy Policy to reflect changes to the Service, our practices, or applicable law. We will publish the revised policy on this page and update the date above. Material changes may also be communicated through an additional notice where appropriate.

Contact us

Questions or requests concerning this policy can be submitted through our Contact page.